New to Source
Want Source for your shop? Start here.
Downloaded the app and couldn’t find a way to sign up? That’s expected — the app is for shops that already have an account, and setup happens here on the web. It takes a few minutes, and you can bring your barbers in afterwards.
Support
Already using Source? Get help with setup, access, and onboarding.
Support runs through email. Send us the details below and a real person picks it up, with no ticket robot in between.
Support topics
What to include in your email.
Pick the closest topic and it pre-fills the subject line. Adding the shop name and account email up front is usually the difference between one reply and four.
Account / sign-in
Include the email on the account and the shop name.
Email about this →02Shop setup
Tell us where you got stuck — services, hours, chairs, or prices.
Email about this →03Kiosk / tablet setup
Include the tablet model and what the screen shows now.
Email about this →04Staff invites
Include the barber name and the email you sent the invite to.
Email about this →05Billing / pricing questions
Include the shop name and which plan you are on.
Email about this →06Bug reports
What you tapped, what you expected, what happened instead.
Email about this →07Demo requests
Shop name, how many chairs, and a good time to call.
Email about this →No fake form
Support intake uses email only.
There is no support form backend on this marketing site, so Source does not show a contact form that quietly goes nowhere. Email is the real path, and it is the one we point you at.